The simplest way is to download the official app which will allow you to install the latest firmware. You can find the download links below:

Android: https://play.google.com/store/apps/details?id=com.bbpos.chipperotaapp

iOS: https://apps.apple.com/us/app/chipper-ota/id1589744317

We're unable to provide support relating to card readers, however the following links may be of assistance:
- Do you support card readers? How about NFC?
- How to process payments using Stripe Terminal card readers
- Stripe Terminal FAQs and card reader support
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