Articles on: Charge App

Can Not For Profit (NFP) organisations use your app?

Most certainly! In fact, there are lots of NFP organisations all over the world using our apps to accept donations. Here's how we make it easy for your NFP organisation to accept donations using our apps...

Quick, easy payments: Whether accepting donations over the phone or in-person, processing them directly on your mobile phone is simple. Learn more about the available payment types here.

Subscription payments: If you have people keen to donate on a regular basis, setting up subscription payments is easy. Simply enter the amount, the frequency (e.g. weekly, fortnightly, monthly, yearly) and for how long the payments should continue (e.g. until further notice, or until 12 payments have been processed) and then enter the card and customer details. Simple. Learn more here.

Terminal Mode: This allows you to limit access to users so they can only process payments, but not see all other payments being processed on your Stripe account or be able to process refunds or anything like that. Learn more here.

Payment Requests: These allow you to send a link to donors via sms, email or any messaging app which they can click on and then enter their payment details into the secure form to complete their donation. This is more secure than taking credit card details over the phone and reduces the risk of errors (e.g. caused by mishearing card numbers). Learn more here.

Discounted fees: While we don't have any control over this, Stripe do offer discounted fees for eligible NFP organisations. To find out more and see if you are eligible, check out this link.

Live chat support: We provide live chat support from directly within the app (or on our website) so if you ever encounter an issue or need support, it's easy to reach us.

If there is anything we can do to help you or if you have any suggestions for how we can improve our apps, please don't hesitate to get in touch and we'll be happy to hear from you. Simply scroll down this page and click 'Chat with us' or 'Send us an email' to reach us.

Updated on: 24/06/2021

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