Articles on: Stripe

How can I contact Stripe directly?

Contact Stripe about these types of questions:

Questions regarding a specific charge, refund, payout (if a payout hasn't arrived when expected), a payment dispute or why a payment has been declined.

Account-related issues, including account lockouts, account restrictions or getting access to your account if you have forgotten your login or password.

Using the Stripe Dashboard’s functionality and settings.

To contact Stripe directly, please go to https://support.stripe.com/email/login or https://support.stripe.com/?contact=true

We do not have any other contact details or means of contacting Stripe other than what is provided above, and being a completely separate company, we're unable to assist with Stripe account-related support requests.

Updated on: 05/11/2025

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