> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.chargeforstripe.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is my Stripe account restricted?

Stripe accounts are usually approved instantaneously, however sometimes there are delays or more information is required by Stripe before they can fully activate your account. To find out more about this, please check out [https://support.stripe.com/questions/how-long-is-the-approval-process](https://support.stripe.com/questions/how-long-is-the-approval-process).

If your account is restricted, please contact Stripe about removing the restriction on your account by contacting them via https://support.stripe.com/email and they will be able to advise why your account is restricted and what is required to get the restriction removed. Unfortunately we don't have any control over this so it is necessary to contact Stripe to resolve this.